Our Customers are our priority...

Privacy Policy

We have the utmost respect for your privacy and confidentiality and we understand your concern over how we use and protect the data and other information you share with us through Wyzer Biosciences' website (the "Site"). This Privacy Policy shows our commitment to your privacy and it explains the steps we take to protect it. The use of our services and website is voluntary. therefore if you do not agree with the terms and conditions of this Privacy Policy, please do not use our services, share your data or use the Site. This policy is subject to change, so please review it occasionally.

Information Wyzer Biosciences may collect from you onthis site:
The purpose of collecting and retaining information is to provide services efficiently, accurately and conveniently to our customers. The following types of information are collected:

A) Personal and user account information:
  • - personal name, title, company name, company address, telephone numbers, and email
  • - If you sign up for a fee-based account we may also ask for billing information, including a credit card number. We also reserve the right to retain any personally identifiable information obtained through correspondence or other communication with us.
  • - We post sequencing results on this website in your password protected account. If you choose to, you may contact us to remove your personal or other data at any time.
  • - However, we do not collect any financial information from our customers through this site.

B) Genomic or other scientific information that you voluntarily provide to us:
  • - Wyzer Biosciences collects and retains in our Site the DNA, RNA or other sequence data and any other information (e.g. metadata) in connection with your use of our services. It is your responsibility to obtain all necessary permissions and informed consents from the donors of samples/sequences that you submit to us. We also rely on you to take all necessary steps to de-identify any information associated with human subjects from whom samples were taken that would enable Wyzer Biosciences or a third party to identify a specific individual based on sequence data.

C) Usage information:
  • - Our servers may automatically collect some usage information. This typically includes: domain name and Internet Service Provider, your Internet protocol (IP), type of computer/s and Operating Systems (OS), pages you are visiting, frequency and other patterns.

D)Cookies and other web tools:
  • - Cookies and other web tracking tools are used to monitor the web activity with the sole purpose of enhancing the functionality of our Site. A cookie is the small packet of data that is inserted onto your computer's hard drive by our web server (see http://www.allaboutcookies.org for more information about cookies). You may choose to reject a particular cookie, but this will prevent you from using our services that require customization and/or registration. By accepting cookies from our server you agree that they will be installed on the computer you are using to access and use our services.
  • - Tracking pixels (also known as action tags, transparent GIF files or web beacons) are tools that collect and store information about web sites you visit, duration, links clicked and how you arrived to our Site.

Measures taken to protect your information:

We are taking administrative, technical and organizational measures to protect the information you submit through the Site that is under our control. Only employees that need to know (e.g. those that perform specific tasks related to your submission) are granted access to your personal and scientific information. We use SSL encryption on all our pages where any information is collected and stored. However, no storage system or data transmission over the Internet, including information transmitted to and from our Site, is guaranteed to be 100% secure and therefore if you believe that your interaction with this Site is no longer secure, please inform us as soon as possible, so we can remedy the situation.

In addition, if you create an account on our Site it will be password-protected and it is the account holder's responsibility not to divulge this information to third parties and to change the password regularly. You should also follow other common security precautions like logging out and closing the web browser when finished accessing our Site.

How we may use your personally identifiable information:
  • -to contact you to provide requested services
  • -to periodically communicate with you about new services that may be of interest to you
  • -your credit card information (if applicable) may be used to process payments and prevent fraud
  • -automated usage information, if collected, is used to maintain our secure environment and to improve the functionality of our Site
  • -we reserve the right to generate statistical data that will provide us with business insights and improve our operation. However, all personably identifiable information will be de-identified
  • -the only purpose of gathering and storing genetic information you provide is to generate reports related to services we provide to you.
How and when we may disclose your information:

We do not share personally identifiable information about you and/or your data with any third party, unless you have consented or we are legally required to do so. Only Wyzer's employees assigned to your work will have access to portions of your information. In certain situations (court order, by law or other regulations) we may be required to disclose your information to authorized government agencies. In addition, as stated above, electronic communication between Wyzer and you can be intercepted by unauthorized parties, despite our best efforts and within our means to maintain secure systems. Finally we reserve the right to transfer any information we collected from this Site to third-party in the event of corporate restructuring, merger, sale or other disposition of all or some portion of Wyzer's business, stock or assets as required by corporate law.

Links on our site:
  • On our Site we provide several links to other web sites that we believe could be useful to you. Wyzer Biosciences is not responsible for the privacy practices or the content of these sites. The inclusion of these links does not constitute their endorsement, representation, sponsorship or affiliation and they are only for your convenience. We rely on you to review relevant privacy policy of these sites.